Shipping & Return Policy
At Luxelifeglamhair, we understand the importance of a seamless shopping experience. That's why we have carefully crafted our shipping and return policy to ensure your satisfaction every step of the way.
Shipping
We offer fast and reliable shipping options to deliver your luxurious hair products right to your doorstep. Our dedicated team works diligently to process and ship your order as quickly as possible.
Here are some key details about our shipping policy:
- We offer free shipping on all orders over $1000
- We also offer international shipping to select countries. Shipping fees and delivery times may vary depending on the destination.
- Once your order is shipped, you will receive a confirmation email with tracking information to keep you updated on the status of your package.
- Please allow 30 business days for custom order processing before shipment.
At luxelifeglamhair, we take great care in packaging your products to ensure they arrive in perfect condition. However, if you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery, and we will be happy to assist you with a replacement or refund.
Returns
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your luxelifeglamhair products, we offer a hassle-free return policy.
Here are the key details about our return policy:
- We accept returns within 7 days of the original purchase date.
- All returned items must be unused, unopened, and in their original packaging.
- Customers are responsible for the return shipping costs, unless the return is due to a mistake on our part.
- Once we receive your returned items, we will process your refund within 5-7 business days.
- Please note that refunds will be issued to the original form of payment.
If you have any questions or need assistance with a return, our friendly customer support team is here to help. Simply reach out to us via email or phone, and we will guide you through the process.
Thank you for choosing luxelifeglamhair. We are committed to providing you with the highest quality hair products and exceptional customer service.